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brands
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No catch. No small print. UV Ultimate Vision is an independent concept store — not a chain. No inflated markup. The membership model gives us predictable revenue, and we pass the savings directly to you.
25121 Brescia
46041 Asola (MN)
Shipped across Europe
WHY UV ?
From decades of experience in the world of eyewear (and more) comes UV Ultimate Vision!
We redefine the world of traditional optics through evaluation and customisation of the most suitable eyewear for you, while you enjoy one of the best coffee, food and live style experiences in a new and innovative reality.
FAQ
If your questions are not answered below, feel free to contact us and one of our customer service experts will be happy to assist you! We are available 24/7 to meet your needs.
Eyewear Adjustment
Visit us in the shop and our professionals will adjust your frames and adjust the fit for absolute comfort.
Glasses Warranty
The two-year warranty covers any manufacturing defects. It does not cover any breakage due to misuse or poor maintenance by the consumer.
How can I order glasses?
You can get inspired by browsing through our wide selection of sunglasses and eyeglasses by browsing through the site's categories. Once you have found the model you wish to purchase, add it directly to your shopping cart and proceed to payment, following the instructions provided during the checkout process. If you prefer, contact us by phone or via chat, directly from the product page. We will be happy to assist you in real time with your choice and order steps.
Can I pick up at the store?
Absolutely! The UV Ultimate Vision team will assist you with the perfect selection and fitting.
Can I use a discount code?
You can redeem one of our discount codes you received by email or we assigned to you by simply entering it during check-out, before proceeding with payment.
What methods of payment do you accept?
You will be able to finalize the payment of your order using the method you prefer: Mastercard, Visa or American Express Credit Card, PayPal, Shop Pay, Apple Pay, Google Pay. Remember that the transaction may not be charged immediately, but at the time the order is accepted and processed. Payment by bank transfer in advance is possible. Cash on delivery is not possible.
Can I change the delivery address?
The processing of your order is initiated quickly. For this reason, please contact us promptly if you would like to change the address or delivery method, for an order that has already been confirmed.
Where can I find my order confirmation?
After placing an order and receiving payment approval, you will automatically be sent a confirmation email. If you do not receive this confirmation email within 5 minutes, please check the spam folder of your email client. If you do not receive it, please contact us by email or phone.
How can I track my order?
The moment your order is shipped from one of our logistics centers, you will receive a confirmation email that contains a link to the tracking of the Express Courier that will make the delivery. We recommend that you consult the tracking to follow the delivery on the Express Courier's website and contact them directly in case of delivery delays or reports.
What should I do if I do not receive my order or an item is missing?
If your package is not delivered, you have 5 business days from receipt of your shipment confirmation email to notify us; if you fail to notify us, we cannot be held responsible for lost shipments. If your package is delivered and one or more items are missing, please keep the packaging so we can determine what happened. Any disputes regarding incorrect items, missing items, or delivery to the wrong address must be promptly communicated to us in writing or it will not be accepted. We reserve the right to request photographic support regarding incorrect or nonconforming merchandise before authorizing a return for a full refund.
